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Privacy Policy

At DM Infrastructure Advisory, we respect your privacy and are committed to protecting your personal data. This notice explains how we collect, use, and safeguard your information when you use our website or engage with us. It also outlines your privacy rights and how the law protects you.



1. Who We Are



DM Infrastructure Advisory is the controller responsible for your personal data (referred to as “DM Infrastructure Advisory”, “we”, “us” or “our” in this notice).



For all data matters contact our data representative via our Contact Us page.



2. What Personal Data We Collect



We may collect and process the following types of personal data:

  • Identity and Contact Data – name, email address, phone number, company, job title.
  • Enquiry Data – information you provide when contacting us through forms, email, or phone.
  • Technical Data – IP address, browser type, browser plug-in types and versions, time zone settings, operating system and platform.
  • Usage Data – information about how you interact with our website (e.g. pages viewed, time spent).
  • Marketing & Communications Data includes your preferences in receiving marketing from us and our third parties/your communication preferences.

We do not collect special category data (e.g. health, race, religion) or information about children.



3. How We Collect Your Data



We collect data in the following ways:

  • Directly from you – when you contact us, request information, or engage our services.
  • Automatically – when you browse our website (via cookies and similar technologies).

4. How We Use Your Data



We use your personal data for:

  • Responding to your enquiries and providing our services
  • Managing our relationship with you
  • Improving our website and communications
  • Complying with legal or regulatory obligations



Lawful bases for processing: We rely on one or more of the following:

  • Performance of a contract (when we provide services to you)
  • Legitimate interests (to run our business effectively and improve services)
  • Legal obligations (where required by law)
  • Consent (where you have agreed, e.g. for marketing communications)



Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting our data representative.

5. Sharing Your Data



We do not sell your personal data. We may share it with:

  • Trusted service providers (e.g. IT or email providers) who help us operate our business
  • Regulators or authorities where required by law



All third parties are required to handle your data securely and only as instructed by us.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

6. International Transfers



If we transfer data outside the UK/EEA, we will ensure appropriate safeguards are in place to protect your information.

7. Data Security



We use appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

8. Data Retention



We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to meet legal or regulatory requirements. Typically, enquiry-related data will be kept for up to six years in line with business and tax record requirements.

9. Your Rights



Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (in certain circumstances)
  • Restrict or object to processing
  • Request transfer of your data to another party (data portability)
  • Withdraw consent (where processing is based on consent)



To exercise these rights, contact us at via Contact Us page. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk)



10. Cookies



Our website uses cookies to provide functionality and, where consented to, to collect analytics about website use. For more details, please see our Cookie Policy.

11. Updates to This Notice



We may update this Privacy Notice from time to time. The latest version will always be available on our website.



Last updated: 3 September 2025